# Connect OnRamp andZendesk to power AI-driven automation - No-code AI automation - Full audit trails and controls - SOC 2 and GDPR compliant - Easy visual workflow builder - 9,000+ apps, 450+ AI tools - Free tier available Swap apps Choose a Trigger When this happens... Choose an Action automatically do this! [Get started free](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dmake_a_zap_selector%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__1__selected_api%3DZendeskV2CLIAPI%25402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk/index.html) [Integrate for free](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dmake_a_zap_selector%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__1__selected_api%3DZendeskV2CLIAPI%25402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk/index.html) [Google LogoStart with Google for free](/content/google-sso/start?scopes=basic&next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2%26steps%255B1%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1) ### Top companies trust Zapier to automate work that solves their unique business problems—no coding required. ## How Zapier works Zapier makes it easy to integrate OnRamp withZendesk \- no code necessary. See how you can get setup in minutes. 100% Help Undo Publish OnRamp OnRamp 1. Choosetriggerevent Zendesk Zendesk 2. Chooseaction 1. Select the event Setup Test App OnRamp Trigger event Choose a trigger event ### Choose a trigger A trigger is the event that starts your Zap—like a "Comment Deleted" from OnRamp. ### Add your action An action happens after the trigger—such as "Delete User" in Zendesk. ### You’re connected! Zapier seamlessly connects OnRamp and Zendesk, automating your workflow. What’s a Zap? - YouTube Tap to unmute [What’s a Zap?](https://www.youtube.com/watch?v=wXc_lUEbUSA) [Zapier](https://www.youtube.com/channel/UCEvsxF4Z12vwpwDUaU02yiA) Zapier75.7K subscribers ## Supported triggers and actions Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs. triggers, actions, or triggers and actionsTriggers & Actions - Comment Deleted Triggers when a comment is deleted. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcomment_deleted%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Comment Created Triggers when a new comment is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcomment_new%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Comment Edited Triggers when a comment is edited. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcomment_updated%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Customer Invited to Project Triggers when a Customer is invited to a Project. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcustomer_invited_to_project%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Module Deleted Triggers when a project module is deleted. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dmodule_deleted%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Archived Triggers when a project is archived. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dproject_archived%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Note Created Triggers when a project note is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dproject_note_created%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Note Updated Triggers when a project note is updated. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dproject_note_updated%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Subtask Created Triggers when a subtask is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dsubtask_created%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Subtask Updated Triggers when a subtask is updated. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dsubtask_updated%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Task Created Triggers when a new task is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dtask_created%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Task Updated Triggers when a project task is updated. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dtask_updated%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Add Tag to Customer Adds a tag to a customer. - Customer ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Add Tag to Task Adds a tag to a task. - Task ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Bulk Update Data Field Values Bulk updates up to 100 data field values in one request. - Data Field Value UUID Required - Value Required - Dry Run - Create Option If Missing Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Customer Note Creates a new note for a customer. - Customer ID Required - Note Title Required - Note Content - Tag UUIDs Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Tag Creates a new tag. - Tag Name Required - Color - Description Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Delete Customer Note Deletes a customer note. This action is irreversible. - Customer ID Required - Note ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Mark a Task as Complete Marks a specific task as complete. - Task ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Customer by ID Updates a Customer by ID. - Customer ID Required - Customer Name - Email Address - Physical Address Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Data Field Value Updates a data field value in the system. - Data Field Value UUID Required - Data Field Value Required - Create Option If Missing Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update a Task Update a specific Task by its ID - Task ID Required - Task Name Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Remove Tag From Customer Removes a tag from a customer. - Customer ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Remove Tag From Task Removes a tag from a task. - Task ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Customer Note Updates an existing customer note. - Customer ID Required - Note ID Required - Note Title - Note Content Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Tag Updates an existing tag. - Tag ID Required - Tag Name - Color - Description Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Find Customer by ID Finds a Customer by ID or UUID. - Customer ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Customer Note by ID Finds a specific customer note by ID or UUID. - Customer ID Required - Note ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Data Field by UUID Finds a Data Field by UUID. - Data Field UUID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Data Field Value by UUID Finds a Data Field Value by UUID. - Data Field Value UUID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Module Finds a Module in the system. - Module Name - Project Name - Maximum Completed Percentage - Minimum Completed Percentage - Project ID - Project UUID Action This is an event a Zap performs. Search Find existing data in your app - Find Playbooks Finds playbooks in the system. - Playbook Name - Is Archived Action This is an event a Zap performs. Search Find existing data in your app - Find Projects Finds projects in the system. - Project Name - Owner ID - Owner Email - Customer Account ID - Tag ID - Status ID - External ID - Has Data Field UUID - Data Field Value - Owner UUID - Customer Account UUID - Tag UUID Action This is an event a Zap performs. Search Find existing data in your app - Find Project by ID Finds a Project by ID or UUID. - Project ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Statuses Finds statuses in the system. - Status Name Action This is an event a Zap performs. Search Find existing data in your app - Find Tag by ID Finds a Tag by ID or UUID. - Tag ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Task Finds a Task in the system. - Task Name - Is Overdue - Assigned User Email - Project ID Action This is an event a Zap performs. Search Find existing data in your app - Find User Finds a User in the system. - First Name - Last Name - Email Address - Is Customer User - Tag ID Action This is an event a Zap performs. Search Find existing data in your app - Get User Roles Get Available User Roles - Role Name Action This is an event a Zap performs. Search Find existing data in your app - Find or Create Customer Finds a customer by name, or creates one if it does not exist. - Name Required - Email Address Required - Tag ID - Tag UUID - Mailing Address Required Action This is an event a Zap performs. Search or write Find existing data in your app, or create a new record if no data is found - New Group Triggers when a new group is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dgroup%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New Ticket in View Triggers when a new ticket is added to a view. - View Required [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dnew_ticket_in_view%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Tag Added to User Triggers when a one or more tags are added to a user. - Tags [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dnew_user_tag%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New Suspended Ticket Triggers when a new suspended ticket is created in Zendesk. Note: Suspended tickets are automatically deleted after 14 days. - Who can view suspended tickets [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dsuspended_ticket%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Updated Ticket Triggers when an existing ticket is updated. - Organization [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dupdated_ticket%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New User Triggers when a new user is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Duser_v2%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Delete User Deletes the user and associated records from the account. - User Required - user\_delete\_copy - Permanent Deletion - user\_delete\_test\_copy Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Remove Tag(s) from Ticket Remove one or more tags from an existing ticket. - Ticket Required - Tags Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Attach File to Ticket Attach a file to an existing ticket. - Ticket Required - Comment Required - Comment format - Should the comment be public? - File Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Add Tag(s) to Ticket Add one or more tags to an existing ticket. - Ticket Required - Tags Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Ticket Update an existing ticket status or add comments. - Ticket Required - Subject - Assignee - Group - New status - New Comment to add to the Ticket - New Comment format - Should the new Comment be public? - Tags - Additional Tags - Remove Tags - Type - Priority - Submitter - Brand - External ID - Requester - Sharing Agreements - Ticket form - Collaborators - Collaborator Emails - Email CC - Attachment Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create User Create a new user. - Name Required - Email - Details - Notes - Phone - Tags - Role - Organization - External\_id - Verified Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Find an Agent Finds an existing agent. - Query Required Action This is an event a Zap performs. Search Find existing data in your app - Find Tickets Finds existing tickets. Returns multiple results as individual items. - Info - Type Action This is an event a Zap performs. Search Find existing data in your app - Find Latest Comment Finds the latest comment on a ticket. - Ticket\_id Required Action This is an event a Zap performs. Search Find existing data in your app - Find a User Finds an existing user. - Query Required Action This is an event a Zap performs. Search Find existing data in your app - Find or Create User Finds a user, or creates one if none are found. - Query Required - Name Required - Email - Details - Notes - Phone - Tags - Role - Organization - External\_id - Verified Action This is an event a Zap performs. Search or write Find existing data in your app, or create a new record if no data is found - Comment Mention Comment when a mention is included in a comment. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcomment_mention%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Comment Reply Triggers when a user replies to a comment. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcomment_reply%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Created Triggers when a new project is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dcreate_project%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Module Created Triggers when a new project module is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dmodule_created%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Module Updated Triggers when a project module is updated. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dmodule_updated%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Completed Triggers when a project is completed. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dproject_completed%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Note Deleted Triggers when a project note is deleted. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dproject_note_deleted%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Subtask Completed Triggers when a subtask is completed. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dsubtask_completed%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Subtask Deleted Triggers when a subtask is deleted. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dsubtask_deleted%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Task Completed Triggers when a task is marked as completed. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dtask_completed%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Task Deleted Triggers when a task is removed from a project. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dtask_deleted%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Project Updated Triggers when a Project's details are updated. [Trigger\\ \\ This is the start of your Zap\\ \\ Instant\\ \\ This event starts a Zap instantly.\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DApp208932CLIAPI%25401.2.2%26template__0__type_of%3Dread%26template__0__action%3Dupdate_project%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2&selected_apis=App208932CLIAPI%401.2.2&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Add Tag to Project Adds a tag to a project. - Project ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Add Tag to User Adds a tag to a user. - User ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Customer Creates a new customer. - Name Required - Email Address Required - Mailing Address Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Project Creates a new project with full configuration including playbook, users, task roles, and invite options. - Project Name Required - Playbook UUID - Customer Account - Start Date Required - Project Owner Required - Internal Users - Customer Users - Task Role 1 UUID - Task Role 1 Users - Task Role 2 UUID - Task Role 2 Users - Task Role 3 UUID - Task Role 3 Users - Task Role 4 UUID - Task Role 4 Users - Task Role 5 UUID - Task Role 5 Users - Send Invite Email to Internal Users - Send Invite Email to Customer Users Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Task Creates a task in the system. - Module UUID Required - Task Name Required - Task Description - Task Start Date - Task Due Date - Task Type Required - Task Assignee - Task Assignee Restrictions Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Delete Tag Deletes a tag. This action is irreversible. - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create a User Create a new OnRamp User. - First Name Required - Last Name Required - Email Address Required - User Role Required - Phone Number - Job Title - Job Description Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Data Field Updates a data field in the system. - Data Field UUID Required - Data Field Name - Data Field Description - Data Field Default Value - Data Field Is Required - Data Field Is Apply On Creation - Data Field Is Archived - Currency Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Module by ID Updates a specific Module. - Module ID Required - Module Name Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update a User by ID Updates a specific user by ID. - User ID Required - First Name - Last Name - Email Address - Phone Number - Is Active - User Role Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Remove Tag From Project Removes a tag from a project. - Project ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Remove Tag From User Removes a tag from a user. - User ID Required - Tag ID Required Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Project by ID Updates a Project by ID. - Project ID Required - Project Name Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Find Customer Finds a Customer in the system. - Customer Name Required - Primary Email - Tag ID - Tag UUID Action This is an event a Zap performs. Search Find existing data in your app - Find Customer Notes Lists all notes for a customer. - Customer ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Data Fields Finds data fields in the system. - Data Field Name - Is Archived - Is Required - Object Type Code - Data Field Type - Apply On Creation Action This is an event a Zap performs. Search Find existing data in your app - Find Data Field Values Finds data field values for a data field. - Data Field UUID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Events Finds events in the system. - Event Name Action This is an event a Zap performs. Search Find existing data in your app - Find Module by ID Finds a Module by ID or UUID. - Module ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Playbook by UUID Finds a Playbook by UUID. - Playbook UUID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Project Finds a Project in the system. - Project Name - Project Owner Email Address Action This is an event a Zap performs. Search Find existing data in your app - Find Project Members Finds the members of a project. - Project UUID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Tags Finds tags by name or color. - Tag Name - Color Action This is an event a Zap performs. Search Find existing data in your app - Find Tasks Finds tasks in the system. - Task Name - Project ID - Is Overdue - Assigned User ID - Assigned User Email - Tag ID - Status ID - Project External ID - Has Data Field UUID - Data Field Value - Project UUID - Assigned User UUID - Tag UUID Action This is an event a Zap performs. Search Find existing data in your app - Find Task by ID Finds a Task by ID or UUID. - Task ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find User by ID Finds a User by ID or UUID. - User ID Required Action This is an event a Zap performs. Search Find existing data in your app - Find Webhooks Finds webhooks in the system. - Webhook URL - Webhook Name Action This is an event a Zap performs. Search Find existing data in your app - Find or Create Tag Finds a tag by name and color, or creates one if it does not exist. - Tag Name Required - Color - Description Action This is an event a Zap performs. Search or write Find existing data in your app, or create a new record if no data is found - New Tag Added to Ticket Triggers when a new tag is added to a ticket. - Tags Required [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dnew_tag_ticket%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New Ticket Triggers when a new ticket is created. Optionally select an organization. - Organization [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dnew_ticket_v2%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New Organization Triggers when a new organization is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dorganization_v2%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New Action on Ticket Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket at a time. - Ticket (Required for non-admins) [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dticket_audit%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Updated Ticket in View Triggers when a ticket is updated in the selected view. - Important - View Required [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dupdated_ticket_in_view%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - New View Triggers when a new view is created. [Trigger\\ \\ This is the start of your Zap\\ \\ Polling\\ \\ Zapier checks for new data every 15 min on the Free plan\\ \\ Try It](/content/sign-up/?next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26template__0__selected_api%3DZendeskV2CLIAPI%25402.0.1%26template__0__type_of%3Dread%26template__0__action%3Dview%26steps%255B0%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1&selected_apis=ZendeskV2CLIAPI%402.0.1&referrer=%2Fapps%2Fonramp%2Fintegrations%2Fzendesk&utm_source=zapier&utm_medium=product&utm_campaign=zapier-gbl-zcr-display-team_explore_zt_integration_triggers&entry-point-method=make_a_zap_supported_trigger/index.html) - Create Organization Create a new organization. - Name Required - Details - Notes - Tags - Domain\_names - External\_id - Group\_id - Shared\_tickets - Shared\_comments Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Create Ticket Create a new ticket. - Subject Required - Follow-up Source Ticket - Assignee - Collaborators - Collaborator Emails - Group - Requester Name - Requester Email - First Comment/Description format - First Comment/Description Required - Should the first Comment be public? - Tags - Status - Type - Priority - Submitter - Ticket form - Sharing Agreements - Brand - External ID - Email CC - Attachment Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Add Comment to Ticket Add a Comment to an existing Ticket. - Ticket Required - Comment body - Comment format - Should the Comment be public? Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update Organization Update an existing organization. - Organization Required - Name - Details - Notes - Tags - Domain\_names - External\_id - Shared\_tickets - Shared\_comments Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Update User Update an existing user. - User Required - Name - Email - Details - Notes - Phone - Tags - Role - Organization - External\_id - Verified Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - API Request (Beta) This is an advanced action which makes a raw HTTP request that includes this integration's authentication. - Stop on error Required - HTTP Method Required - URL Required - Query string parameters - Additional request headers - Body Action This is an event a Zap performs. Write Create a new record or update an existing record in your app. - Find Ticket Comments Finds all comments on a ticket. - Ticket\_id Required Action This is an event a Zap performs. Search Find existing data in your app - Find a Group Finds an existing group. - Query Required Action This is an event a Zap performs. Search Find existing data in your app - Find an Organization Finds an existing organization. - Query Required Action This is an event a Zap performs. Search Find existing data in your app - Find or Create Organization Finds a organization, or creates one if none are found. - Query Required - Name Required - Details - Notes - Tags - Domain\_names - External\_id - Group\_id - Shared\_tickets - Shared\_comments Action This is an event a Zap performs. Search or write Find existing data in your app, or create a new record if no data is found Load more ## Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023 93% Customers who say using Zapier has made them better at their job 25m Customers have created over 25 million Zaps on the platform 6 mins The average user takes less than 6 minutes to set up a Zap ## Connect OnRamp and Zendesk to integrate crucial parts of your business With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier. Integration categoriesLead management ## Automate your lead management and improve conversions With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result. ## Create more impactful campaigns with automation Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business. ## Provide world-class support with a little help from automation Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience. ## Automate your way to actionable, up-to-date data The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights. ## Resolve incidents faster with automation Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution. ## Learn how to automate Zendesk on the Zapier blog ### 7 ways to use Zapier's Zendesk integration As your business grows, wrangling an increasing flood of customer support requests can quickly get overwhelming. Thankfully, you can use Zapier's Zendesk integration to automate ticket generation, information storage, notifications, and more—which lets your team focus on delivering an amazing customer experience. [7 ways to use Zapier's Zendesk integration](/content/blog/automate-zendesk-tickets/index.html) ## Make work flow with AI Level up your OnRamp to Zendesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like [OpenAI](/content/apps/openai/integrations/index.html), [Anthropic](/content/apps/anthropic-claude/integrations/index.html), and more. [Learn about AI automation](/content/ai/index.html) About OnRamp OnRamp is a customer onboarding and collaboration application [Help](/content/apps/onramp/integrations#help/index.html)[Help](/content/apps/onramp/integrations#help/index.html) Related categories [Project Management](/content/apps/categories/project-management/index.html) About Zendesk Zendesk is a web-based help desk support tool that makes it simple to provide great customer support. [Learn more](https://www.zendesk.com/)[Learn more](https://www.zendesk.com/)[Help](/content/apps/zendesk/integrations#help/index.html)[Help](/content/apps/zendesk/integrations#help/index.html) Related categories [Customer Support](/content/apps/categories/customer-support/index.html) Similar apps Help Scout Customer Support Freshdesk Customer Support HappyFox Customer Support ## Connect OnRamp to Zendesk on the world's largest no-code automation platform Integrate for free Integrate for free [Google LogoSign up with Google](/content/google-sso/start?scopes=basic&next=https%3A%2F%2Fzapier.com%2Fwebintent%2Fcreate-zap%3Fentry-point-location%3Dexplore%26entry-point-method%3Dconnect_call_to_action%26steps%255B0%255D%255Bapp%255D%3DApp208932CLIAPI%25401.2.2%26steps%255B1%255D%255Bapp%255D%3DZendeskV2CLIAPI%25402.0.1)